Privacy Policy
Effective Date: February 23, 2026
Tibbitts Pest Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information collected through phone calls, text messages, and our website.
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Business Information
Tibbitts Pest Services
4138 Orwell Ave
Idaho Falls, Idaho
208-295-0958
tibbittspestservices@gmail.com
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Information We Collect
We may collect the following types of information:
Name, phone number, email address, service address, billing information, service history, communications you send to us (including text messages).
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​How We Use Your Information
We do not sell or rent customer information to third parties for marketing purposes.
We use customer information to:
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Schedule and provide pest control services
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Send appointment reminders and service notifications
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Send invoices and payment confirmations
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Provide customer support
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Maintain internal service records
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Improve our services
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Text Messaging (SMS) Communications
By providing your phone number, you consent to receive text messages from Tibbitts Pest Services related to:
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Appointment reminders
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Service updates
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Account notifications
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Billing communications
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly. Consent to receive text messages is not a condition of purchase.
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How We Protect Your Information
We use secure systems and industry-standard safeguards to protect customer information. Access to personal information is restricted to authorized personnel who need it to perform business operations.
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Information Sharing
We may share customer information with trusted third-party service providers solely for business purposes, such as:
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Payment processing
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Customer relationship management (CRM) systems
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Communication platforms
These providers are required to protect your information and use it only for authorized business purposes.
We do not sell customer data.
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Your Rights and Choices
You may:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of your information, subject to legal or record-keeping requirements
To make a request, please contact us at the phone number or email listed above.
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Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.